Crown Plumbing really has some workers who are top-notch! José, Treno, and Moises were the ones who did most of the work at our house, and they worked hard and always had pleasant attitudes. They replaced all of the sewer pipes under our house and the main line running to the city line by the sidewalk. This was physically-demanding work, but they were persistent and got it done in 4 days. They had other guys come out to dig holes for clean-outs in the yard, replace sheetrock in a bathroom, and pour concrete with aggregate by our porch. All of the additional workers did first-class jobs--we are happy with all the work that was done. Most importantly, our drains run freely now, and should be good for decades to come with all the ABS piping, most of it 4 inches in diameter.
There was some confusion about the total cost of the job--the estimator told me one amount, and the owner told me another amount. They need to put every quote in writing, which they did not do initially despite my requests. Overall, I feel the cost was reasonable, since this was a big job and a lot of work. Also, the offer of 18-month zero-interest financing through a new credit card was a nice way to avoid having to make one large payment, but the downside of this is that there's no way to avoid having them take full payment even before the job is done. That's OK though--they did a great job, and I'm happy with the financing.